Menü
Mezzanine of the S- and U-Bahn stations (exit to the U1/U2)
Opening hours
Services
Contact
Munich central station (Hauptbahnhof), Mezzanine of the S-Bahn station.
The S-Bahn Customer Service Centre at the central station (S-Bahn Kunden-Center Hauptbahnhof) offers information, advice and sells MVV tickets. Here you can also apply for an MVV season ticket sold at the schooling tariff.
Opening hours
Services
In the central station (Hauptbahnhof), platforms 30 of the auxiliary train station (Flügelbahnhof)
Opening hours
Services
Contact
Mezzanine of the S- and U-Bahn stations
Opening hours
Services
Contact
The Munich S-Bahn has its own Customer Service Centre located in the DB Reisezentrum Ostbahnhof (German railway travel centre at Munich East Station) where you can get information on the S-Bahn services. The customer service advisers sell and provide information and advice on MVV tickets as well as customers passes sold at the schooling tariff.
Opening hours
Services
Ticket machines are located at the stops/stations, in trams and on buses within the MVV network. Here is an overview of the devices currently in use and the types of tickets available.
Ticket machines with touchscreen
Ticket machines with screen and numeric keypad
Ticket machines with keys
Ticket machines with touch screen
Ticket machines with keys
Vending machines with touch screen
Electronic ticket printer in the MVV regional bus
You have inserted your money but not received a ticket? Then please identify whether the ticket machine belongs to the S-Bahn (urban rail), U-Bahn (underground), bus or tram, make a note of the ticket machine number and contact the relevant service centre.
Ticket machines in S-Bahn (urban rail) stations
Deutsche Bahn AG Call Centre, Phone: +49 (0)800 / 288 664 4
Ticket machines in U-Bahn (underground) stations, on inner-city buses and on trams
Münchner Verkehrsgesellschaft (MVG), Phone: +49 (0)89 / 21 91 - 35 35
At the DB ticket machines with touch screen located in S-Bahn (urban rail) stations, you can take a look at the MVV urban rail network map, view the MVV tariff conditions or buy DB tickets for local and regional services.
At the MVG ticket machines with touch screen found in U-Bahn (underground) stations, you can scan in every ticket that has a barcode on the front using the barcode scanner. Then you’ll get the ticket you want on the display.
These machines also have an Easy Button: simply press it to show large versions of the Stripe Ticket, Single Trip Ticket, Single Day Ticket and Group Day Ticket on the screen so you can pick the one you want.
If large denomination bank notes are used to buy tickets very often, the machine’s stock of change may run out before the next inspection and the machine will stop accepting notes. You will then have to pay via another method.
If all ticket machines at your station are out of order, you may travel without a ticket to the next stop with ticket machines or a manned sales point, then buy your ticket there. However, in the event of a ticket inspection you must state the device number of the faulty ticket machine.
Example
If all ticket machine at Planegg station are out of order, you may travel without a ticket to Pasing and buy your ticket there.
You can use the following ticket machines to pay for tickets using your debit card and PIN instead of cash:
A service provided by the MVG
You can pay for your tickets by credit card for your tickets at all MVG ticket machines with touchscreen located in U-Bahn (underground) stations and in the following MVG customer service centres:
Accepted credit cards: MasterCard, VISA and American Express.
A service provided by the Deutsche Bahn
You can pay for your tickets by credit card at all ticket machines located in S-Bahn stations and in the following customer service centres:
Accepted credit cards: EUROCARD/MasterCard, VISA and Diners Club