Fahrplanauskunft für Sehbehinderte

Data protection

Thank you for visiting the MVV GmbH website. We take the protection of you personal data very seriously. We comply with all current privacy and data protection legislation and guarantee the safety of all data transferred to us in accordance with relevant data protection laws and regulations. 

We only collect Personal Data that is actively and voluntarily transmitted to us (e. g. for mobile or online ticketing, when applying for a customer card, participating in a sweepstake, or ordering from the MVV online shop) – we do not process any other Personal Data via the MVV website. Personal Data include, without limitation, email addresses, names, addresses, and phone numbers. The Personal Data transmitted is not passed on to any third parties unless necessary for the purpose it was originally transmitted. Unless stipulated otherwise in the following, the Personal Data is used exclusively for the purpose it was collected for. We guarantee that your Personal Data will not be used for advertising. We do not use any automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR.

Where the processing of Personal Data is based on consent (Art. 6 (1) lit. a or Art. 9 (2) lit. a GDPR), you have the right to withdraw consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before withdrawal in accordance with data protection legislation (Art. 7 GDPR, .Section 51 German Federal Data Protection Act (BDSG)).

You have the right to access the Personal Data concerning you (Art. 15 GDPR) and a right to rectification (Art. 16 GDPR) or erasure (Art. 17 GDPR) or to the restriction of processing (Art. 18 GDPR) or a right to object to the processing (Art. 21 GDPR) and a right to data portability (Art. 20 GDPR) in accordance with data protection legislation.

For the purpose of optimisation, this website uses technologies of etracker GmbH and Matomo to collect and store data. This data may be used to generate pseudonymised usage profiles. For this purpose, cookies may be used. Cookies are small text files that are stored locally in the temporary storage of your web browser when you visit a website. Cookies allow websites to remember your web browser. The data collected using etracker technologies will not be used to personally identify a visitor to the website or matched with any Personal Data of the person behind the pseudonym unless the data subject has separately given consent. You can object to the collection and storage of data at any time with effect for the future. For objections to etracker, please click here; for Matomo, please click here. If you delete the cookies in the settings menu of your browser, you will also delete the objection cookie. To deactivate data collection and storage, you will have to object to data collection and storage again.

Below you will find a list of special regulations that apply to certain services and offers provided by MVV GmbH. By using these services or offers or checking the respective boxes (opt-in), you as the user explicitly consent to your data being used as follows:

Controller and Data Protection Officer

The Controller within the meaning of data protection law is MVV GmbH, represented by its management board. You can contact the management board via email info@mvv-muenchen.de or via posted mail addressed to MVV GmbH, Geschäftsführung, Thierschstraße 2, 80538 Munich, Germany.

MVV GmbH has a Data Protection Officer. You can contact the Data Protection Officer via email info@mvv-muenchen.de or via posted mail addressed to Datenschutzbeauftragter, MVV GmbH, Thierschstraße 2, 80538 Munich, Germany.

Right to Lodge a Complaint

In accordance with Art. 77 GDPR and without prejudice to other administrative or judicial remedies, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider the processing of Personal Data relating to you to be in violation of the General Data Protection Regulation.

The competent supervisory authority for MVV GmbH is Bayerischer Landesbeauftragter für den Datenschutz, Postfach 22 12 19, 80502 Munich, Germany, www.datenschutz-bayern.de.


(Kopie 17)

Munich, May 2018

Any questions?

For questions regarding our data protection guidelines, please get in touch via our Contact Form.